Welcome to the Local Governance Regional Resource Center (LGRRC)




Websites, Response to Enhancing Government Services

Few years from now, provision of facilitated and efficient services to the constituents by the 120 local government units in Bicol will just be a click away. The challenge of making to optimum use the rapid growth of information technology has been the key to achieving this goal. With this, the project on developing websites by the LGUs themselves with very minimal cost was conceptualized by DILG Bicol through the Local Governance Regional Resource Center (LGRRC).

The Project Conceptualization

Year 2013 has been a promising period for DILG Bicol LGRRC. After having been evaluated as the best among the 17 LGRRCs in the country in 2012, the Bicol LGRRC team exerted more efforts towards achieving its vision. The team focused on sustainability through capacity building and pioneering innovations geared towards promoting excellence in local governance. These were all made possible through forging partnerships, proper collaboration and constant linkage and networking with various government agencies, academe, nongovernment organizations, local resource institutions and private sectors.

In achieving its main goal of empowering communities, Bicol LGRRC implemented the most notable among the special projects of the Bicol LGRRC, the Establishment of Websites for Bicol LGUs. This pioneering innovation was given due thought in January 26, 2013 after a member of the LGRRC team attended an information session on the Australian Volunteer for International Development (AVID) program sponsored by the DevConcepts. The LGRRC enrolled in the program requesting for an Australian volunteer, an IT expert, who will help the LGUs develop their own websites. In June 2013, the request was approved and Mr. Jonas Tetangco of the DevConcepts and Mr. David Hatherly, an Australian volunteer assigned in Minalabac, Camarines Sur informed the DILG management about the iGovPhil project of the DOST-ICTO where collaboration could be made to facilitate the implementation of the project. Hence, after some dialogue with DOST ICTO, the project was born.

The Project Implementation

The project Establishment of Websites for Bicol LGUs DOST was aimed at promoting transparency and boosting local tourism through the creation of websites by the LGUs themselves with a very minimal cost. The project is in collaboration with the Department of Science and Technology – Information and Communications Technology Office (DOST-ICTO) in Quezon City through its iPhilGov project and in partnership with the MSAC members, Bicol University Information Management Office (BU-IMO) and AMA Computer College (AMACC).

The project was categorized in five (5) phases, namely: 1) Assessment, 2) Planning Orientation, 3) Content Build Up, 4) Website Development, and 5) Monitoring and Evaluation. The Assessment of the capacity of the local governments on IT readiness was conducted to all the 120 LGUs during the whole month of July. Based on the assessment, it was found out that only 20 or 16% of the 120 LGUs have functional websites maintained mostly and hosted by private entities. As a result of the assessment, a Two-Day Planning Orientation for all the LGUs was conducted on July 29-30, 2013 to introduce the website project complying with Administrative Order 39 and the guidelines on government website preparation. The outputs of the activity were the website designs, rules and processes to adopt in the management of the websites and action plans of the 94 LGUs that participated in.

What makes up a website is very important that content preparation was given focus through a Five-Day Training on Online Content Writing, Videography and Photography for Upload on September 16-20, 2013 participated in by 58 LGUs. LGU content producers and web administrators were able to enhance their skills on writing articles for online upload, taking quality photos and producing videos.

After more than a month of content preparation and production, the actual Training on Website Development was conducted in batches on November 4-8, 2013, December 2-6, 2013 and January 13-17, 2014 through the assistance of the Presidential Communications Development and Strategic Planning Office (PCDSPO). For the 3 batches, 42 websites were created; 17 were provided hosting and domain name by DOST ICTO and 8 are on a pending status. The remaining 17 LGUs are still on the process of uploading data and enhancing their websites. A second round on Content Build Up was conducted on March 10-14, 2014. These LGUs are ready to undergo the 4th batch of website development training once necessary documents have been prepared. With this, additional activities on website project will be undertaken in 2014 onwards towards the realization of achieving the goal of establishing websites for all the Bicol LGUs. – (LGOO V Ning Casin)


Video : Website Development for Bicol LGUs




The LGRC is a dynamic, interactive and virtual program that contributes to building the Department of the Interior and Local Government (DILG) as a knowledge centric organization (KCO) and builds learning communities that pursue local governance excellence through knowledge sharing and innovation. LGRC is NOT merely a physical facility, or library, nor is it simply a repository of knowledge products.

The LGRC was established to address the following concerns:

  • Need to consolidate the wealth of information on good local governance
  • Need to improve access to these knowledge and information
  • Need to promote a culture of learning, sharing and replication in local governance
  • Need to achieve synergy of efforts in working towards excellence in local governance
  • Need to harness people, process, technology in knowledge and information management




  • To promote a culture of learning and knowledge sharing in pursuit of sustainable development through excellence in local governance.
  • To support DILG in its role as primary catalyst for excellence in local governance.
  • To harness the role of DILG as knowledge brokers and facilitators of capacity development in local governance.





The Bicol LGRC strives for the development of well-structured, web-based and responsive database; provisions of a need, mandate and aspiration based capacity development intervention; gender responsive, community and family centered and adaptive public education program; and establishment of linkages anchored on mutual trust, multi-stakeholdership, performing and sharing of resources.


A dynamic center with accessible and applicable data and information, clientele-responsive capacity development program, empowering and engaging public education program and strong and functional multi-stakeholder linkages.





LGRRC Services Name
Position/Designation Contact Numbers E-mail Address
LGRRC Bicol Region Elouisa T. Pastor OIC-Regional Director/LGRRC Manager (052) 2350101   0920-9174534 bietpastor_dilg@yahoo.com
Capacity Development David F. De Guzman, Jr. TSD Chief/ Head, Capacity Development Services (052) 4801482
Susan Emcee Santiago  LGOO V, Alternate, Capacity Development Services (052) 4801482
Public Education on Good Governance and Citizenship Development Olivio D. Ramirez OSD Chief/Head, Public Education on Good Governance and Citizenship Development Services (052) 4801487
Imelda Bataller LGOO V, Alternate, Public Education on Good Governance and Citizenship Development Services (052) 4801487  imeebataller@yahoo.com
 Linkage & Networking Ma. Grace Joy U. Tango Planning Officer III Head, Linkage & Networking  0915-9993295 0921-7402621 joygracetango@yahoo.com
Michelle Ortiz LGOO II/Alternate  Linkage &  Networking  09228293093 ganda_mitch83@yahoo.com
Multimedia, Knowledge and Information Eden S. Lanuza ITO 1 / Head, Multimedia, Knowledge and Information Services & DILG Website Administrator 09985100763 edenlnz387@gmail.com
Mary Gracelou Arevalo LGOO II / Alternate, Multimedia, Knowledge and Information Services 09272126724 mgrace_arevalo@yahoo.com
Elena B. Belgado LGOO II, Librarian (052) 4801484 0915-8380705 lenbelgado@yahoo.com
Uldarico Razal, Jr. OIC-PD, Sub-Regional LGRRC 09985532447  onyo1963@yahoo.com



Multi-media Knowledge and Information

Multi-media Knowledge and Information provides access to knowledge products, technology and relevant information on local governance.



Capacity Development

Capacity Development facilitates delivery of quality, strategic and responsive capacity development interventions for local governance.



Public Education on Good Governance & Citizens Development

Public Education on Good Governance & Citizens Development promotes good local governance, practices and innovations among the general public.