Quality Management System (QMS) Operations Manual


a. QMS MANUAL

b. SYSTEM PROCEDURE MANUAL

c. QUALITY POLICY

d. Management Review Minutes

e. QUALITY PROCEDURE


     OFFICE OF THE REGIONAL DIRECTOR


1. Implementation of Judicial or Quasi Judicial Decisions, Order and Resolutions

2. Conduct of Fact-Finding Investigation

3. Rendition of Legal Opinion

4. Provision of Technical Assistance on ICT Resources

5. Website Administration

6. Information, Education and Communication (IEC) Materials Preparation (Hamodyong)

7. Issuance of Press Release

8. Preparation of Annual Operations Plan and Budget 

9. Implementation of DILG Programs, Projects and Activities Reflected in the AOPB and Directives from the Bureaus/LGA

10. DILG LFPs Monitoring and Provision of Technical Assistance

11. Provision of Performance Challenge Fund (PCF) Subsidy to Beneficiary LGUs


     LOCAL GOVERNANCE MONITORING AND EVALUATION  DIVISION


12.  Endorsement of LGU Request for Approval of Additional Confidential Fund

13. Seal of Good Local Governance (SGLG) LGU Assessment

14. Issuance of Certificate of Service Rendered for the Sanggunian Member Eligibility (CSC-SME)

15. Lupon Tagapamayapa Incentives Award Assessment and Submission of Nominee

16. Processing og LGU Request for Authority to Purchase Motor Vehicles

17. Issuance of Certificate of Incumbency to Barangay Officials

18. Processing of Request for Funding of Barangay Officials Death Benefit Claims (BODBC)


     LOCAL GOVERNANCE CAPACITY DEVELOPMENT DIVISION


19. Provision of LGRRC Services

20. Review of LGUs Gender and Development Plan and Budget

21. Endorsement of Application for Scholarship Grants/Study Leave of Local Government Officials and Employees

22. Provision of Technical Assistance on Community Based Monitoring System Accelerated Poverty Profiling (CBMS-APP) Module

23. Provision of Technical Assistance to LGUs on DILG Core Programs


     FINANCE AND ADMINISTRATIVE DIVISION


24. Learning and Development

25.  Leave Management

26. Monitoring the Implementation of Strategic Performance Management System

27. Recruitment, Selection and Promotion for 1st and 2nd Level

28. Preparation of Financial Accountability Reports (FAR1 AND FAR1-A)

29. Allocation of Funds, Processing and Payment of Claims

30. Provision Of Cashiering Services

31. Processing of Liquidation of Cash Advances

32. Preparation of Report of Disbursement

33. Maintenance of Vehicles

34. Provision of Vehicular Support Service

35. Regional Records Management

36. Provision of Public Assistance and Handling of Complaints

37. Evaluation of Supplier’s/Service provider’s Performance

38. Procurement Process for Good and Services

39. Disposal of Unserviceable Properties thru Auction Sale

40. Inspection, Acceptance and Issuance of Deliveries

41. Management of Facilities